Subscription Terms

Applies to Autonoma. Last updated 2026-08-07.

Not reviewed by a lawyer. This document was drafted to describe what the software actually does, but it has not had legal review and is not legal advice. If anything here matters to you, ask us at support@autonoma-studio.com before relying on it.

Autonoma
Effective Date: January 2026
Last Updated: January 2026

1. INTRODUCTION

These Subscription Terms govern your subscription to Autonoma services. By subscribing, you agree to these terms in addition to our Terms of Service, Software License Agreement, and other policies.

ALL SUBSCRIPTIONS ARE NON-REFUNDABLE.

2. SUBSCRIPTION TIERS

2.1 Free Tier

Price: $0
Features:

2 marketplace integrations
10 active listings
Basic dashboard
Price comparison
Manual listing mode
Community support

Limitations:

No AI features
No automation
No analytics
No priority support

2.2 Starter Tier

Price: $29/month or $278/year
Features:

5 marketplace integrations
100 active listings
Full dashboard
AI product descriptions
Semi-automatic mode
Basic analytics
Email support

2.3 Pro Tier

Price: $79/month or $758/year
Features:

12 marketplace integrations
1,000 active listings
Full automation mode
AI video generation
YouTube automation
Social media automation
Arbitrage scanner
Advanced analytics
API access
Priority support

2.4 Enterprise Tier

Price: $249/month or $2,390/year (custom pricing available)
Features:

Unlimited marketplace integrations
Unlimited active listings
All Pro features
White-label capability
Custom integrations
Multi-user support
Dedicated account manager
Custom SLA
On-boarding assistance

3. SUBSCRIPTION TERM

3.1 Monthly Subscriptions

Billed every month on your subscription start date
Minimum commitment: None
Cancel anytime before renewal

3.2 Annual Subscriptions

Billed once per year on your subscription start date
20% discount compared to monthly
No partial refunds for cancellation
Cancel anytime; access continues until period end

3.3 Enterprise Contracts

Custom terms per agreement
Minimum 12-month commitment typical
Contact enterprise@autonoma-studio.com

4. AUTOMATIC RENEWAL

4.1 Renewal Policy

All subscriptions automatically renew at the end of each billing period unless cancelled.

4.2 Renewal Notification

Email reminder sent 7 days before renewal
Final reminder 1 day before renewal

4.3 Renewal Charges

Charged to your payment method on file
At then-current pricing (with 30 days’ notice for price changes)

4.4 Failed Renewal

We will retry failed payments per our Payment Terms
Account may be suspended after multiple failures

5. CANCELLATION

5.1 How to Cancel

Cancel your subscription via:

Account Settings → Subscription → Cancel
Email: billing@autonoma-studio.com
Payment processor customer portal

5.2 Cancellation Timing

Cancel at least 24 hours before renewal to avoid charges
Cancellation is effective at end of current billing period

5.3 Effect of Cancellation

Upon cancellation:

Access continues until end of paid period
No refund for remaining time
License reverts to Free tier at period end
Data retained for 30 days, then deleted

5.4 Reactivation

You may resubscribe at any time at current pricing.

6. NO REFUNDS

6.1 Non-Refundable

ALL SUBSCRIPTION PAYMENTS ARE NON-REFUNDABLE.

No refunds for:

Unused subscription time
Partial periods
Downgrades
Cancellations
Renewals
Any other reason

6.2 Acknowledgment

By subscribing, you acknowledge and accept that all payments are final.

7. UPGRADES AND DOWNGRADES

7.1 Upgrades

Immediate Effect:

Higher tier features available immediately
Prorated charge for remainder of billing period

Example: Upgrading from Starter ($29) to Pro ($79) mid-month charges the prorated difference.

7.2 Downgrades

End of Period Effect:

Current tier continues until period end
New tier takes effect at renewal
No prorated refund

Tier Limits:

If you exceed new tier limits, you must reduce usage before downgrade takes effect
Excess listings may be deactivated

7.3 Annual to Monthly

No prorated refund
Change takes effect at end of annual period

8. USAGE LIMITS

8.1 Tier Limits

Each tier has specific limits:

Number of marketplace integrations
Number of active listings
API call limits (Pro and Enterprise)

8.2 Exceeding Limits

If you exceed tier limits:

Warning notification sent
7-day grace period to upgrade or reduce usage
Features may be restricted after grace period

8.3 Fair Use

All tiers are subject to fair use policies. Excessive usage that impacts system performance may result in throttling.

9. SERVICE LEVEL

9.1 Availability Target

We target 99.9% uptime for the Service (excluding scheduled maintenance).

9.2 Maintenance Windows

Scheduled maintenance announced 48 hours in advance
Typically performed during low-traffic periods

9.3 No SLA Credits

We do not provide SLA credits for downtime. Enterprise customers may negotiate custom SLAs.

10. FEATURE CHANGES

10.1 Modifications

We may modify, add, or remove features at any time.

10.2 Notification

Material feature changes will be communicated via email or in-app notification.

10.3 No Refunds

Feature changes do not entitle you to a refund.

11. THIRD-PARTY SERVICES

11.1 API Costs

Some features require third-party API keys (OpenAI, Google, etc.). You are responsible for:

Obtaining API keys
Paying third-party usage fees
Complying with third-party terms

11.2 Marketplace Integrations

Marketplace integrations (eBay, Etsy, etc.) are subject to:

Third-party availability
API changes outside our control
Third-party terms of service

11.3 No Liability

We are not responsible for third-party service availability, costs, or changes.

12. SUSPENSION AND TERMINATION

12.1 Suspension by Us

We may suspend your subscription for:

Non-payment
Terms of Service violation
Acceptable Use Policy violation
Suspected fraud

12.2 Termination by Us

We may terminate your subscription for:

Repeated or severe policy violations
Fraudulent activity
Chargebacks
At our discretion

12.3 Effect of Termination

Immediate loss of access
No refund for any reason
Data deleted within 30 days

13. DATA AND CONTENT

13.1 Your Data

You retain ownership of your data and content.

13.2 Data Export

You may export your data before subscription ends.

13.3 Data Retention

After subscription ends:

Data retained for 30 days
After 30 days, data permanently deleted
No recovery possible after deletion

14. ENTERPRISE TERMS

14.1 Custom Agreements

Enterprise customers may have custom terms documented in a separate agreement.

14.2 Priority

In case of conflict, the Enterprise agreement takes precedence over these Subscription Terms.

14.3 Contact

Enterprise inquiries: enterprise@autonoma-studio.com

15. CHANGES TO TERMS

15.1 Modifications

We may update these Subscription Terms at any time.

15.2 Notification

Material changes will be communicated via email.

15.3 Continued Use

Continued subscription after changes constitutes acceptance.

16. CONTACT

Subscription Support:
Email: billing@autonoma-studio.com

General Support:
Email: support@autonoma-studio.com

Enterprise:
Email: enterprise@autonoma-studio.com

By subscribing to Autonoma, you agree to these Subscription Terms.

ALL SALES ARE FINAL. NO REFUNDS.

Questions about this document? Get in touch.