No-Refund Policy
Applies to Autonoma. Last updated 2026-08-07.
Not reviewed by a lawyer. This document was drafted to describe what the software actually does, but it has not had legal review and is not legal advice. If anything here matters to you, ask us at support@autonoma-studio.com before relying on it.
Autonoma
Effective Date: January 2026
Last Updated: January 2026
IMPORTANT NOTICE
ALL SALES ARE FINAL. NO REFUNDS WILL BE ISSUED UNDER ANY CIRCUMSTANCES.
PLEASE READ THIS POLICY CAREFULLY BEFORE PURCHASING.
1. POLICY STATEMENT
Autonoma is a digital software product delivered instantly via:
- Downloadable software files
- License key activation
- Immediate access to all features
Due to the nature of digital goods and instant delivery, all sales are final and non-refundable.
By completing a purchase, you expressly acknowledge and agree that:
- You have reviewed the product features and documentation
- You understand the software requirements
- You accept that no refunds will be issued
- You waive any right to request a refund, chargeback, or payment dispute
2. NO REFUNDS - ABSOLUTE POLICY
2.1 Complete Prohibition
Refunds will NOT be provided for any reason, including but not limited to:
Purchase-Related:
- Change of mind or buyer’s remorse
- Accidental purchase
- Duplicate purchase
- Gifted purchase not wanted by recipient
- Purchased wrong tier or plan
Technical:
- Inability to download the software
- Software incompatibility with your system
- Failure to meet system requirements
- Technical difficulties you experience
- Bugs or errors (which we will address via support)
Feature-Related:
- Dissatisfaction with features
- Features not meeting expectations
- Misunderstanding of feature capabilities
- Features described in documentation not working as you expected
- AI-generated content quality
Third-Party:
- Third-party API costs (OpenAI, Google, etc.)
- Third-party API limitations or outages
- Marketplace policy changes (eBay, Etsy, Amazon, etc.)
- Payment processor issues
- Your internet service issues
Subscription:
- Subscription renewals (cancel before renewal date)
- Partial month or partial year usage
- Unused subscription time
- Downgrade requests (no prorated refunds)
- Account suspension due to Terms violation
Other:
- Claims of unauthorized purchase (secure your account)
- Inability to achieve desired results
- Business failure or closure
- Any reason not explicitly covered above
3. PRE-PURCHASE REQUIREMENTS
Before purchasing, you are required to:
3.1 Review Product Information
- Read the full product description
- Review all features for your tier
- Understand what is and is not included
- Review screenshots and documentation
3.2 Verify System Requirements
Minimum Requirements:
- Windows 10/11 (64-bit), macOS 10.15+, or Linux (Ubuntu 20.04+)
- 4 GB RAM (8 GB recommended)
- 500 MB free disk space
- Stable internet connection
- 64-bit processor
3.3 Understand the Terms
- Read the Terms of Service
- Read this No-Refund Policy
- Read the Software License Agreement
- Understand all obligations and restrictions
3.4 Test if Available
- Use the Free tier to evaluate basic features
- Review demo videos and tutorials
- Ask questions via support before purchasing
4. CHARGEBACKS AND PAYMENT DISPUTES
4.1 Prohibition
Chargebacks and payment disputes are strictly prohibited and will be treated as fraud.
4.2 Consequences
If you initiate a chargeback or payment dispute:
- Immediate License Revocation - Your license will be permanently revoked
- Account Termination - Your account will be permanently banned
- Future Purchase Ban - You will be prohibited from future purchases
- Legal Action - We reserve the right to pursue legal remedies
- Cost Recovery - You will be liable for all costs including:
- Chargeback fees
- Legal fees
- Collection costs
- Administrative costs
- Fraud Reporting - Your information may be reported to:
- Fraud prevention databases
- Payment processors
- Law enforcement (if applicable)
4.3 Dispute Resolution
If you have a legitimate concern:
- Contact support@autonoma-studio.com first
- Allow us to resolve the issue
- Do NOT initiate a chargeback
5. SUBSCRIPTION CANCELLATION
5.1 Cancellation Process
You may cancel your subscription at any time by:
- Logging into your account dashboard
- Contacting support@autonoma-studio.com
- Using the payment portal link
5.2 Effect of Cancellation
- Access continues until the end of your current billing period
- No refund for remaining time
- License becomes inactive at period end
- You may resubscribe at any time
5.3 No Prorated Refunds
- Monthly subscriptions: No refund for partial months
- Annual subscriptions: No refund for unused months
- Enterprise plans: Per contract terms (no refund by default)
6. SUBSCRIPTION RENEWALS
6.1 Automatic Renewal
Subscriptions automatically renew unless cancelled:
- Monthly: Renews every month on billing date
- Annual: Renews every year on billing date
6.2 Renewal Charges
- You will be charged automatically at renewal
- No refunds for renewal charges
- Cancel before renewal date to avoid charges
6.3 Your Responsibility
It is your responsibility to:
- Know your renewal date
- Cancel before renewal if you don’t want to continue
- Ensure payment method is up to date (or update to cancel)
7. PRICE CHANGES
7.1 Notice
We will provide 30 days’ notice before price changes.
7.2 Effect
- Current subscriptions continue at current price until renewal
- New price applies at next renewal
- No refunds due to price changes
- Cancel before renewal if you don’t accept new pricing
8. SERVICE MODIFICATIONS
8.1 Feature Changes
We may modify, add, or remove features at any time. No refunds will be issued due to:
- Feature modifications
- Feature removals
- API changes
- Third-party service changes
8.2 Service Discontinuation
If we discontinue the Service entirely:
- We will provide reasonable notice
- Access continues until end of paid period
- No refunds for remaining subscription time
9. ACKNOWLEDGMENT
BY MAKING A PURCHASE, YOU CONFIRM THAT:
☑ I have read and understood the product features
☑ I have verified my system meets the requirements
☑ I understand this is a digital product with instant delivery
☑ I understand ALL SALES ARE FINAL
☑ I understand NO REFUNDS will be issued for any reason
☑ I agree not to initiate chargebacks or payment disputes
☑ I accept full responsibility for my purchase decision
☑ I have read and agree to the Terms of Service
☑ I waive any right to a refund
10. EXCEPTIONS
10.1 No Exceptions
There are NO EXCEPTIONS to this policy.
10.2 Support Issues
If you experience technical issues:
- Contact support for assistance
- We will help resolve technical problems
- Technical support is NOT grounds for a refund
10.3 Goodwill
We do not offer “goodwill” refunds, credits, or compensation.
11. LEGAL COMPLIANCE
11.1 Digital Goods
As a digital product with instant delivery:
- EU Consumer Rights Directive allows no cooling-off period for digital content
- Similar provisions apply in most jurisdictions
- You waive any withdrawal rights upon instant delivery
11.2 Acknowledgment of Instant Delivery
By purchasing, you acknowledge:
- The digital product is delivered instantly
- Performance begins immediately upon purchase
- You expressly consent to immediate delivery
- You lose any right of withdrawal upon delivery
12. CONTACT
For questions about this policy (NOT refund requests):
Email: legal@autonoma-studio.com
Support: support@autonoma-studio.com
Website: https://autonoma-studio.com
Note: Contacting us does not create an exception to this policy.
13. POLICY UPDATES
We may update this policy at any time. Changes apply to purchases made after the update date. Check this page periodically for updates.
FINAL REMINDER
⚠️ ALL SALES ARE FINAL
⚠️ NO REFUNDS UNDER ANY CIRCUMSTANCES
⚠️ NO EXCEPTIONS
By purchasing Autonoma, you agree to this No-Refund Policy in its entirety.
© 2026 Autonoma. All rights reserved.
Questions about this document? Get in touch.