No-Refund Policy
Applies to Autonoma. Last updated August 2026.
Not reviewed by a lawyer. This document was drafted to describe what the software actually does, but it has not had legal review and is not legal advice. Do not rely on it for anything that matters to you without checking. The addresses named below are not yet receiving mail — see contact for what does work today.
Autonoma
Effective Date: August 2026
Last Updated: August 2026
IMPORTANT NOTICE
ALL SALES ARE FINAL. NO REFUNDS WILL BE ISSUED UNDER ANY CIRCUMSTANCES.
PLEASE READ THIS POLICY CAREFULLY BEFORE PURCHASING.
1. POLICY STATEMENT
Autonoma is a digital software product delivered instantly via:
- Downloadable software files
- License key activation
- Immediate access to all features
Due to the nature of digital goods and instant delivery, all sales are final and non-refundable.
By completing a purchase, you expressly acknowledge and agree that:
- You have reviewed the product features and documentation
- You understand the software requirements
- You accept that no refunds will be issued
- You will raise any problem with us before initiating a chargeback or payment dispute
2. NO REFUNDS - ABSOLUTE POLICY
2.1 Complete Prohibition
Refunds will NOT be provided, including but not limited to:
Purchase-Related:
- Change of mind or buyer’s remorse
- Accidental purchase
- Duplicate purchase
- Gifted purchase not wanted by recipient
- Purchased wrong tier or plan
Technical:
- Inability to download the software
- Software incompatibility with your system
- Failure to meet system requirements
- Technical difficulties you experience
- Bugs or errors (which we will address via support)
Feature-Related:
- Dissatisfaction with features
- Features not meeting expectations
- Misunderstanding of feature capabilities
- Features described in documentation not working as you expected
- AI-generated content quality
Third-Party:
- Third-party API costs (OpenAI, Google, etc.)
- Third-party API limitations or outages
- Policy changes at any platform you connect (Gumroad, Printify, Printful, Redbubble, Ko-fi, Payhip, Stripe)
- Payment processor issues
- Your internet service issues
Subscription:
- Subscription renewals (cancel before renewal date)
- Partial month or partial year usage
- Unused subscription time
- Downgrade requests (no prorated refunds)
- Account suspension due to Terms violation
Other:
- Claims of unauthorized purchase (secure your account)
- Inability to achieve desired results
- Business failure or closure
- Any reason not explicitly covered above
3. PRE-PURCHASE REQUIREMENTS
Before purchasing, you are required to:
3.1 Review Product Information
- Read the full product description
- Review the capabilities of the plan you are buying
- Understand what is and is not included
- Review screenshots and documentation
3.2 Verify System Requirements
Minimum Requirements:
- Windows 10 or 11, 64-bit. There is no macOS or Linux build.
- 8 GB RAM (16 GB is more comfortable with several features running)
- About 1.5 GB free disk space once installed; the installer itself is a 570 MB download
- Stable internet connection
Please check your operating system before you buy. Section 2 declines refunds for “software incompatibility with your system” and “failure to meet system requirements”, so buying on an unsupported operating system is a purchase you cannot undo. Autonoma runs on Windows only.
3.3 Understand the Terms
- Read the Terms of Service
- Read this No-Refund Policy
- Read the Software License Agreement
- Understand all obligations and restrictions
3.4 Ask First
There is no free tier and no trial, so there is nothing to try before you buy. If anything about what the software does or does not do is unclear, ask us at support@autonoma-studio.com before purchasing rather than after.
4. CHARGEBACKS AND PAYMENT DISPUTES
4.1 Prohibition
Chargebacks and payment disputes are strictly prohibited and will be treated as fraud.
4.2 Consequences
If you initiate a chargeback or payment dispute:
- Immediate License Revocation - Your license will be permanently revoked
- Account Termination - Your account will be permanently banned
- Future Purchase Ban - You will be prohibited from future purchases
- Legal Action - We reserve the right to pursue legal remedies
- Cost Recovery - You will be liable for all costs including:
- Chargeback fees
- Legal fees
- Collection costs
- Administrative costs
- Fraud Reporting - Your information may be reported to:
- Fraud prevention databases
- Payment processors
- Law enforcement (if applicable)
4.3 Dispute Resolution
If you have a legitimate concern:
- Contact support@autonoma-studio.com first
- Allow us to resolve the issue
- Do NOT initiate a chargeback
5. SUBSCRIPTION CANCELLATION
5.1 Cancellation Process
You may cancel your subscription at any time by using the payment portal link in your purchase receipt, or by contacting support@autonoma-studio.com.
“Logging into your account dashboard” was listed first and is not possible: the account pages have no cancel control. See section 10.1 of the Payment Terms.
5.2 Effect of Cancellation
- Access continues until the end of your current billing period
- No refund for remaining time
- License becomes inactive at period end
- You may resubscribe at any time
5.3 No Prorated Refunds
- Annual subscriptions: No refund for unused months
(A line about monthly subscriptions was removed here. Autonoma has never had a monthly plan.)
6. SUBSCRIPTION RENEWALS
6.1 Automatic Renewal
Subscriptions automatically renew unless cancelled:
- Annual: Renews every year on the billing date
6.2 Renewal Charges
- You will be charged automatically at renewal
- No refunds for renewal charges
- Cancel before renewal date to avoid charges
6.3 Your Responsibility
It is your responsibility to:
- Know your renewal date
- Cancel before renewal if you don’t want to continue
- Ensure payment method is up to date (or update to cancel)
7. PRICE CHANGES
7.1 Notice
We will provide 30 days’ notice before price changes.
7.2 Effect
- Current subscriptions continue at current price until renewal
- New price applies at next renewal
- No refunds due to price changes
- Cancel before renewal if you don’t accept new pricing
8. SERVICE MODIFICATIONS
8.1 Feature Changes
We may modify, add, or remove features at any time. No refunds will be issued due to:
- Feature modifications
- Feature removals
- API changes
- Third-party service changes
8.2 Service Discontinuation
If we discontinue the Service entirely:
- We will provide reasonable notice
- Access continues until end of paid period
- No refunds for remaining subscription time
9. ACKNOWLEDGMENT
BY MAKING A PURCHASE, YOU CONFIRM THAT:
☑ I have read and understood the product features
☑ I have verified my system meets the requirements
☑ I understand this is a digital product with instant delivery
☑ I understand ALL SALES ARE FINAL
☑ I understand NO REFUNDS will be issued
☑ I agree not to initiate chargebacks or payment disputes
☑ I accept full responsibility for my purchase decision
☑ I have read and agree to the Terms of Service
10. EXCEPTIONS
10.1 Your Statutory Rights
Nothing in this policy removes or limits any right you have under the consumer law of your own country that cannot be waived by agreement. Where such a right applies, it applies regardless of anything else in this document, and you do not need our agreement to exercise it.
10.2 No Other Exceptions
Apart from section 10.1, there are no exceptions to this policy.
10.3 Support Issues
If you experience technical issues:
- Contact support for assistance
- We will help resolve technical problems
- Technical support is NOT grounds for a refund
10.4 Goodwill
We do not offer “goodwill” refunds, credits, or compensation.
11. LEGAL COMPLIANCE
11.1 Digital Goods
As a digital product with instant delivery:
- EU Consumer Rights Directive allows no cooling-off period for digital content
- Similar provisions apply in most jurisdictions
- You waive any withdrawal rights upon instant delivery
11.2 Acknowledgment of Instant Delivery
By purchasing, you acknowledge:
- The digital product is delivered instantly
- Performance begins immediately upon purchase
- You expressly consent to immediate delivery
- You lose any right of withdrawal upon delivery
12. CONTACT
For questions about this policy (NOT refund requests):
Email: support@autonoma-studio.com, marked for the attention of legal
Website: https://autonoma-studio.com
Note: Contacting us does not create an exception to this policy.
13. POLICY UPDATES
We may update this policy at any time. Changes apply to purchases made after the update date. Check this page periodically for updates.
FINAL REMINDER
⚠️ ALL SALES ARE FINAL
⚠️ NO REFUNDS UNDER ANY CIRCUMSTANCES
⚠️ NO EXCEPTIONS
By purchasing Autonoma, you agree to this No-Refund Policy in its entirety.
© 2026 Autonoma. All rights reserved.
Questions about this document? Get in touch.