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No-Refund Policy

Applies to Autonoma. Last updated August 2026.

Not reviewed by a lawyer. This document was drafted to describe what the software actually does, but it has not had legal review and is not legal advice. Do not rely on it for anything that matters to you without checking. The addresses named below are not yet receiving mail — see contact for what does work today.

Autonoma
Effective Date: August 2026
Last Updated: August 2026


IMPORTANT NOTICE

ALL SALES ARE FINAL. NO REFUNDS WILL BE ISSUED UNDER ANY CIRCUMSTANCES.

PLEASE READ THIS POLICY CAREFULLY BEFORE PURCHASING.


1. POLICY STATEMENT

Autonoma is a digital software product delivered instantly via:

Due to the nature of digital goods and instant delivery, all sales are final and non-refundable.

By completing a purchase, you expressly acknowledge and agree that:

  1. You have reviewed the product features and documentation
  2. You understand the software requirements
  3. You accept that no refunds will be issued
  4. You will raise any problem with us before initiating a chargeback or payment dispute

2. NO REFUNDS - ABSOLUTE POLICY

2.1 Complete Prohibition

Refunds will NOT be provided, including but not limited to:

Purchase-Related:

Technical:

Feature-Related:

Third-Party:

Subscription:

Other:


3. PRE-PURCHASE REQUIREMENTS

Before purchasing, you are required to:

3.1 Review Product Information

3.2 Verify System Requirements

Minimum Requirements:

Please check your operating system before you buy. Section 2 declines refunds for “software incompatibility with your system” and “failure to meet system requirements”, so buying on an unsupported operating system is a purchase you cannot undo. Autonoma runs on Windows only.

3.3 Understand the Terms

3.4 Ask First

There is no free tier and no trial, so there is nothing to try before you buy. If anything about what the software does or does not do is unclear, ask us at support@autonoma-studio.com before purchasing rather than after.


4. CHARGEBACKS AND PAYMENT DISPUTES

4.1 Prohibition

Chargebacks and payment disputes are strictly prohibited and will be treated as fraud.

4.2 Consequences

If you initiate a chargeback or payment dispute:

  1. Immediate License Revocation - Your license will be permanently revoked
  2. Account Termination - Your account will be permanently banned
  3. Future Purchase Ban - You will be prohibited from future purchases
  4. Legal Action - We reserve the right to pursue legal remedies
  5. Cost Recovery - You will be liable for all costs including:
    • Chargeback fees
    • Legal fees
    • Collection costs
    • Administrative costs
  6. Fraud Reporting - Your information may be reported to:
    • Fraud prevention databases
    • Payment processors
    • Law enforcement (if applicable)

4.3 Dispute Resolution

If you have a legitimate concern:

  1. Contact support@autonoma-studio.com first
  2. Allow us to resolve the issue
  3. Do NOT initiate a chargeback

5. SUBSCRIPTION CANCELLATION

5.1 Cancellation Process

You may cancel your subscription at any time by using the payment portal link in your purchase receipt, or by contacting support@autonoma-studio.com.

“Logging into your account dashboard” was listed first and is not possible: the account pages have no cancel control. See section 10.1 of the Payment Terms.

5.2 Effect of Cancellation

5.3 No Prorated Refunds

(A line about monthly subscriptions was removed here. Autonoma has never had a monthly plan.)


6. SUBSCRIPTION RENEWALS

6.1 Automatic Renewal

Subscriptions automatically renew unless cancelled:

6.2 Renewal Charges

6.3 Your Responsibility

It is your responsibility to:


7. PRICE CHANGES

7.1 Notice

We will provide 30 days’ notice before price changes.

7.2 Effect


8. SERVICE MODIFICATIONS

8.1 Feature Changes

We may modify, add, or remove features at any time. No refunds will be issued due to:

8.2 Service Discontinuation

If we discontinue the Service entirely:


9. ACKNOWLEDGMENT

BY MAKING A PURCHASE, YOU CONFIRM THAT:

☑ I have read and understood the product features
☑ I have verified my system meets the requirements
☑ I understand this is a digital product with instant delivery
☑ I understand ALL SALES ARE FINAL
☑ I understand NO REFUNDS will be issued
☑ I agree not to initiate chargebacks or payment disputes
☑ I accept full responsibility for my purchase decision
☑ I have read and agree to the Terms of Service


10. EXCEPTIONS

10.1 Your Statutory Rights

Nothing in this policy removes or limits any right you have under the consumer law of your own country that cannot be waived by agreement. Where such a right applies, it applies regardless of anything else in this document, and you do not need our agreement to exercise it.

10.2 No Other Exceptions

Apart from section 10.1, there are no exceptions to this policy.

10.3 Support Issues

If you experience technical issues:

10.4 Goodwill

We do not offer “goodwill” refunds, credits, or compensation.


11.1 Digital Goods

As a digital product with instant delivery:

11.2 Acknowledgment of Instant Delivery

By purchasing, you acknowledge:


12. CONTACT

For questions about this policy (NOT refund requests):

Email: support@autonoma-studio.com, marked for the attention of legal
Website: https://autonoma-studio.com

Note: Contacting us does not create an exception to this policy.


13. POLICY UPDATES

We may update this policy at any time. Changes apply to purchases made after the update date. Check this page periodically for updates.


FINAL REMINDER

⚠️ ALL SALES ARE FINAL

⚠️ NO REFUNDS UNDER ANY CIRCUMSTANCES

⚠️ NO EXCEPTIONS

By purchasing Autonoma, you agree to this No-Refund Policy in its entirety.


© 2026 Autonoma. All rights reserved.


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